Service Guarantee.

At HHG Legal Group, we guarantee you’ll get the right lawyer for your matter, clear communication, and transparent pricing—and if you’re not satisfied after your initial consultation, we’ll find you a different lawyer at no cost or refund your fee.

Our commitment to you.

Good legal service shouldn’t be a gamble. At HHG Legal Group, we guarantee we’ll deliver the service you deserve, no matter how complex your matter.

What this means for you.

The Right Person for Your Matter

We’ll match you with a lawyer who has the exact experience your situation needs. As a full-service firm with practitioners across every area of law, you’ll have access to the right expertise from day one.

We’ll Listen and Understand

Your lawyer will take the time to fully understand your situation during your initial consultation. If you’re not satisfied by the end of that first meeting, we’ll arrange for you to meet with a different lawyer at no cost, or we’ll refund your consultation fee.

We’ll Get Back to You Quickly

When you reach out, we’ll respond by the next business day at the very latest—though in most cases, you’ll hear from us within hours.

You’re in Control of Communication

Tell us how often you’d like updates, and we’ll tailor our approach to suit. We’ll be upfront about any cost implications and set clear expectations from the start.

No Surprises on Costs

We’ll explain the scope of work and our fees clearly before we begin, and we’ll let you know immediately if anything changes that might affect your costs.

We Genuinely Care

Legal matters are often stressful. We’re here to make the process as straightforward as possible and to build a relationship with you that lasts well beyond your current matter.

That’s it. No fine print.

Our guarantee is simple: if at any point, you’re unhappy with the service you’re receiving, contact our Executive Chairman, Simon Creek, and he’ll work to resolve your concerns.

We’ve been trusted by Western Australian families and businesses since 1919 because we stand behind our work. We want you to be so satisfied that you tell others about the service you’ve received.