The case concerned the General Retail Industry Award 2010 and the “set-off clauses” in Woolworths’ and Coles’ employment contracts. These clauses were designed to let the employer pay a single all-inclusive salary instead of separate award entitlements such as overtime, penalty rates and allowances, pooled over an extended period. On the employers’ case, so long as the total salary paid over that whole period exceeded what the award required, no shortfall arose even if a particular week or fortnight fell short.
The Fair Work Ombudsman (FWO) alleged that Woolworths and Coles had underpaid thousands of salaried store managers.
While many employees earned more than the award over the course of a year, the FWO argued that the employers had not ensured employees received at least their minimum award entitlement in each individual pay period. The court agreed with this view.
Justice Perram held that a contractual set-off clause cannot be used to carry over an overpayment from one pay period to cover an underpayment in another. In other words, employers cannot “bank” excess salary paid during quieter periods and rely on it to offset overtime or penalty rates worked later.
The Court also found that both retailers had failed to keep adequate records of overtime and penalty-rate hours, and that rosters and clock-in/clock-out data were not enough to satisfy their record-keeping obligations under the Fair Work Regulations 2009 (Cth). That failure triggered results in the responsibility to account for timesheets falling to the employers, not the underpaid employees, to prove there had been no shortfall. Combined with the finding on set-off clauses, this left Woolworths and Coles with very little room to defend the claims, and remediation payments already running into hundreds of millions of dollars.