Privacy Policy.

HHG Legal Group collects personal information from you in a number of different ways. We may collect personal information directly from you or during our dealings with you, for example when you:

• provide personal information to us;
• apply for a position of employment with us; and
• contact and correspond with us, for example to ask for information or engage us to provide services to you.

We may also, if you consent, collect personal information about you from another legal entity, from publicly available sources of information, or in some cases, from third parties including government departments, courts, your insurer, a company in which you are a shareholder or officeholder, your employer, or a family member you have authorised to deal with us.

The personal information we collect about you may include (but may not be limited to):

• Information about your identity: your name, date, and place of birth, contact details such as your address, email address and phone number.
• your occupation and education/work history, employer, professional memberships;
• your legal and industry areas of interest;
• your location information, IP address and any third-party sites you access.;
• your driver’s licence, passport details or other identifying document(s); and
• information relevant and relating to your dealings with HHG Legal Group and our clients, such as correspondenc

We may also collect sensitive information about you, including health information, financial information, and criminal background checks.

The purposes for which we collect your information may include:

• verifying your identity;
• contacting you (including via electronic messaging such as SMS and email, by mail, by phone or in any other lawful manner);
• providing you with legal services or legal information;
• undertaking conflict checks for our own purposes and the purpose of determining if we can represent a client or potential client;
• acting for a client when it acquires a business with employees;
• acting for a client in litigation against an individual;
• acting for a client in a matter against an individual (e.g., an employment matter).
• complying with laws, and assisting government and law enforcement agencies; and
• managing our business.

If we are not able to collect personal information about you, we may not be able to provide you with products, services, and assistance to the extent that you require us to.

Personal information we collect will not be kept for longer than is necessary for the purpose it was collected. We are subject to legal and regulatory requirements to retain client files for a specified period of time, which will include personal information.

Some of the third parties to whom we disclose your personal information may be located outside Australia.  Eg, we may disclose your personal information to external national or overseas facilities while conducting information and data processing, back up and scanning or for the purposes of obtaining other services on your behalf from third parties.

This may include to:

• Service providers or other third parties who store data or operate outside Australia; and
• Comply with laws and assist government or law enforcement agencies.

If we do this, we will ensure that there are arrangements are in place with these third parties to protect your personal information.

If you have any questions or concerns about our collection, use or disclosure of personal information, or if you believe that we have not complied with this Privacy Policy or the Act, please contact us as set out in (11) below. The Privacy Officer will investigate the complaint and determine whether a breach has occurred and what action, if any, to take. When contacting us, please provide as much detail as possible in relation to the query, issue, or complaint.

We will take any privacy complaint seriously. We will aim to resolve any such complaint in a timely and efficient manner, and our target response time is 30 days. We request that you cooperate with us during this process and provide us with relevant information we may require.

We expect our procedures will deal fairly and promptly with your complaint. However, if you remain dissatisfied, you can also make a formal complaint with the Office of the Australian Information Commissioner (which is the regulator responsible for privacy in Australia):

The contact details for the Office of the Australian Information Commission (OAIC) are below; the address is Office of the Australian Information Commissioner, GPO Box 5218, Sydnery NSW 2001.

This Privacy Policy was last updated on 1 July 2023.

We may change this Privacy Policy at our discretion. By continuing to use the Website, or otherwise continue to deal with us, you accept this Privacy Policy as it applies from time to time.

Please direct any privacy issues or queries to the HHG Legal Group Privacy Officer.